Location
New York, NY
Industry
Real Estate
Year
2025
Challenge
As the restaurant’s popularity grew, so did the complexity of its kitchen operations. The team was struggling with:
Manually tracking perishable and dry goods
Over-ordering and under-ordering due to lack of accurate data
Time-consuming vendor communications
No accountability for specific categories of inventory
This not only strained the kitchen staff but also threatened profitability and consistency in customer service.
Solution
FlowTech partnered with the restaurant to design a custom web application, built with mobile-first usability in mind. Key features included:
Categorized Inventory Management: Seafood, vegetables, dairy, bread, spices, and more — each neatly organized into categories for easy tracking.
Smart Form Submissions: Staff selected a category, chose an item, and entered shelf quantities directly from their phones.
Par Value System: Management defined “par values” for every item — the optimal stock level needed for smooth operations.
Automated Vendor Ordering: The app calculated discrepancies between shelf stock and par values, automatically generating and sending orders to vendors and sales reps.
Staff Accountability: Each kitchen staff member was assigned responsibility for a category, updating quantities nightly for live inventory visibility.
Red Flag Alerts: Items falling below par values were highlighted in red, ensuring critical shortages were caught instantly.
Results
The implementation of FlowTech’s platform produced immediate improvements:
90% Reduction in Manual Errors: Automated calculations eliminated guesswork in ordering.
Significant Time Savings: End-of-day inventory counts and order generation went from hours to minutes.
Streamlined Vendor Communication: Orders were sent directly, reducing delays and missed items.
Lower Food Waste: Accurate tracking meant fewer over-orders and fresher stock on hand.
Happier Staff, Better Service: Clear responsibilities reduced stress in the kitchen, freeing the team to focus on customers.
Before FlowTech, inventory was a nightmare. We had multiple people double-counting and still ended up running out of key ingredients. Now, everything is streamlined. I can pull up my phone and know exactly what we need, and vendors get the orders instantly. It’s been a game-changer.
