QRTrax Privacy Policy
Last Updated: February 2025
Introduction
At QRTrax (“QRTrax,” “we,” “our,” or “us”), we value your privacy and are strongly committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose personal data about individuals (“you”) who:
Visit or interact with our website at https://flowtechapps.com/qrtrax or related online services (collectively, the “Site”).
Use our QR code generation, tracking, and analytics platform (the “Service”).
Your trust is important to us, so we encourage you to read this Privacy Policy carefully. If you do not agree to this Privacy Policy, please avoid using our Site and Service. By continuing to use our services, you accept the practices described in this policy.
1. Data We Collect
We collect different types of personal data to provide and improve our services. The data we collect includes:
Automatically Collected Data
Technical information such as IP address, device type, operating system, browser type, language settings, and session activity.
Usage data collected through cookies and similar technologies to understand how you interact with our Site and Service, including QR code scans and analytics events.
User-Provided Data
Contact details such as name, email address, phone number, and organization.
Information you provide while creating, managing, or analyzing QR codes using the Service.
Any content or data voluntarily submitted through forms or communications with us.
Customer Data
Users may upload or process data containing personal information through QRTrax. This data is processed on behalf of our customers according to applicable data protection laws and agreements.
Storage of QR Codes and Uploaded Images
QR Trax uses an Amazon Web Services (AWS) S3 bucket as part of its app infrastructure. All QR codes and user-uploaded logos are securely stored in this S3 bucket. This approach allows the app to quickly retrieve and display images without storing them directly on the server. AWS S3 provides scalability, security, and reliability, ensuring that user data remains safe and accessible even as the number of users grows.
2. How We Use Your Data
We use the personal data we collect for the following purposes:
To Provide Our Services: Create and manage accounts, generate QR codes, provide analytics, and deliver customer support.
Service Improvement: Analyze usage trends to improve functionality, performance, and reliability.
Communication: Respond to inquiries, provide service-related updates, and send important notices.
Marketing and Promotions: Share updates about features, improvements, or services (with consent where required).
Security and Compliance: Detect fraud, abuse, and ensure compliance with legal obligations.
3. Cookie Policy
Cookies and similar technologies help us provide and improve our services.
Types of Cookies We Use:
Essential Cookies: Required for core website and service functionality.
Performance Cookies: Help us understand how users interact with the Site.
Functionality Cookies: Remember preferences to enhance your experience.
Marketing Cookies: Used for promotions and advertising (where applicable).
You can control cookies through your browser settings. Disabling cookies may impact some features of the Service.
4. Your Legal Rights (GDPR & CCPA Compliance)
Depending on your location, you may have the following rights:
Under GDPR:
Right to access and correct your personal data
Right to request deletion of your data
Right to object to or restrict processing
Right to data portability
Under CCPA:
Right to know what personal data we collect
Right to request deletion of your data
Right to opt out of the sale of personal data (Note: QRTrax does not sell personal data)
Right to non-discrimination for exercising your rights
5. Data Sharing
We do not sell your personal data. We may share data only in the following circumstances:
Service Providers: Hosting, analytics, infrastructure, and support providers
Third-Party Tools: Services required to operate and improve QRTrax
Legal Requirements: When required by law, regulation, or legal process
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no online system can be guaranteed to be 100% secure.
7. Data Breach Notification Policy
In the unlikely event of a data breach, we will:
Identify and contain the incident promptly
Assess the impact and scope of affected data
Notify affected users and authorities when legally required
Take corrective steps to prevent future occurrences
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Contact Information
If you have questions or requests regarding this Privacy Policy or your data, please contact us at:
Email: info@flowtechapps.com
Website: https://flowtechapps.com/qrtrax
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated through the Site or other appropriate means.
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